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JCP&L Phone Scan

Press Release


The Wall Township Police Department would like to warn its business owners and residents about a financial scam being perpetrated by individuals purporting to be representatives from Jersey Central Power and Light (JCP&L).


The scam is conducted as follows:  An individual will contact a business, usually via telephone, and tell the business that their electric account is past due and that if they do not pay the delinquent amount within 30 minutes, their electric will be turned off.   The caller has the business’s JCP&L account number and information.  The business is advised to pay the amount due in pre-paid debit cards (such as Green Dot or MoneyPak cards).  The caller instructs the business to obtain the cards and to call back with the card numbers, so the caller will have immediate access to the funds.  In some instances, the business’s caller IDs actually makes it appear that the calls are coming from JCP&L.  Often, once the scam was successful the first time, the business was targeted a second time with the same threat—that more money was due and that if not paid, the electric will be shut off.


JCP&L will not call or email to demand immediate payment or threaten an imminent shutoff of electric service.  JCP&L will not demand payment via pre-paid debit cards.  These JCP&L scams have thus far been reported by businesses in Monmouth County.  It would not be a stretch for residents to be targeted with similar scams pertaining to their home electric service.


Anyone who suspects they have received a scam call should contact their local police department.  JCP&L also urges any customer who has doubts about a call from someone claiming to be from JCP&L, especially one demanding immediate payment, to call JCP&L’s customer service number at 1-800-662-3115.  JCP&L has an informative website to assist consumers with recognizing scams. Please visit https://www.firstenergycorp.com/scam-info


For any additional information please contact the Wall Police Public Information Officer:

Detective Lieutenant Greg Carpino #130


(732) 449-4500 ext 1130


*Despite these charges, every defendant is presumed innocent, unless and until found guilty beyond a reasonable doubt, following a trial at which the defendant has all of the trial rights guaranteed by the U.S. Constitution and State law.

Permanent link to this article: http://www.wallpolice.org/jcpl-phone-scan